Privacy Collection Statement - Industry Tickets

ARIA HALL OF FAME TICKET PURCHASE – PRIVACY COLLECTION STATEMENT

Australian Recording Industry Association Ltd (ABN 72 002 692 944) (ARIA) is committed to ensuring that all personal information that you provide to ARIA remains secure and is only used for the purposes for which it is collected. ARIA handles all personal information collected in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Collection Statement outlines how ARIA meets the obligations that are set out in the APPs.

Personal Information

In this form ARIA is requesting certain personal information about the purchaser of the ticket/s, as well as the individuals attending the 2026 ARIA Hall of Fame event (the Event). This includes contact information (such as names, residential addresses, phone and email contact details), banking or credit card details and information about an individual's dietary requirements and food allergens.

Purpose

The primary purpose for which ARIA is collecting your personal information is: (i) to process and manage your ticket purchase order; (ii) to facilitate entry to the venue; (iii) to allocate seating and filming/photography at the Event; (iv) for the conduct of data analytics and research via surveys; and/or (v) to contact you about any matters relating to your order or attendance at the Event.

Use and Disclosure

If you choose to purchase Event tickets, ARIA will use the information provided for the primary purpose set out above. Through carrying out this purpose, ARIA may disclose the personal information:

• to its staff and contractors who are engaged to facilitate the sale, distribution and allocation of tickets and seating at the Event;
• to its staff and contractors who are engaged to communicate with ticket holders about ticketing, Event safety, Event information and Event related surveys;
• to the Event organisers and production companies for the purpose of the staging, production and filming/photography of the Event;
• to Humanitix for the purpose of processing and issuing tickets and verifying entry into the Event;
• to Fiserv and Fat Zebra to handle the purchase and processing of payment for tickets;
• to staff at Carriageworks, for security and operational purposes associated with your entry to the Event venue and the staging of the Event;
• to the caterers of the Event;
• for reporting purposes to be distributed to third parties and published and disseminated on an aggregated basis;
• for purposes otherwise required/permitted by law (including the Privacy Act); and · for purposes and to organisations set out in our Privacy Policy.

ARIA is utilising the Humanitix platform to facilitate the ticketing for the Event. Please refer to the Humanitix Privacy Policy for information about how it handles and uses your personal information. ARIA uses Fat Zebra as its payment gateway, with payment processing services provided by Fiserv. Details about these service providers and their privacy policies can be found on the Fiserv website: https://www.fiserv.com/en-au.html and on the Fat Zebra website: https://www.fatzebra.com/

Raw data and personal information collected via the Humanitix platform will be accessible by authorised ARIA personnel, who will only use this information for the approved purposes set out above and are bound by confidentiality constraints. ARIA will not provide the personal information collected from you to anyone else, unless otherwise indicated above, you have given consent for us to do this, or we are authorised or required to do so by law. Your provision of personal information to these sites means that your personal information may be transferred to overseas locations such as New Zealand, United States and the United Kingdom. Please refer to the respective privacy polices of these third party providers.

ARIA’s staff and contractors are bound by confidentiality constraints as a part of their engagement with ARIA. ARIA will not provide the personal information collected from you to anyone else outside of ARIA for any other purposes not specified in this collection statement, unless you have given consent for us to do this, or ARIA is authorised or required to do so by law.

ARIA may from time to time disclose your personal information to third party service providers, for example IT service providers, in order to facilitate the purchase, distribution and administration of the ticket purchase and fulfilment. 

If you don't provide ARIA with the personal information requested or the information provided is incorrect or incomplete, then ARIA may not be able to process and/or fulfil your ticket purchase order.

Storage

ARIA will take all reasonable steps to protect the personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. All personal information will be stored on password protected files and any hard copy files are secured from unauthorised access.

Contact

If you wish to access or correct the personal information that has been submitted, please contact ARIA’s Privacy Officer at privacy.mail@aria.com.au.

The ARIA Privacy Policy contains our contact details and further details regarding how you can access or correct information we hold about you, how you can make a privacy related complaint, how that complaint will be dealt with and the extent to which your personal information may be handled and stored.

This was last updated on 15 April 2026.